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If you have any questions or concerns about any of our Portable Power Concepts products please don’t hesitate to reach out through the email form or contact information below.

FAQs

What is Graphene?

The simplest way to describe graphene is that it is a single, thin layer of graphite arranged in a lattice. It is highly conductive and strong.

What is the warranty on these units?

Our Supercapacitors come with a 2/10-year warranty. They have a 2-year bumper to bumper warranty (besides physical abuse). Then follows an 8-year prorated schedule. For 10 total years of warranty. There is also a 10-year warranty on the internal cells of the Supercapacitor from the manufacture.

What is the benefit to using a Supercapacitor?

Supercapacitors are a stable and reliable energy storage that are not affected by heat, or the constant demand of charge and discharging associated with lead acid and lithium batteries.

Do Supercapacitors have a potential for thermal runaway?

There is no potential for thermal runaway due to the entirely different construction of a capacitors and unstable chemicals are not used in its’ construction.

How long will these Supercapacitors last?

These supercapacitors are rated to last for 1,000,000 charges and discharges. This is 25 operating years.

Is this unit waterproof?

When cutting and mounting the exterior components to the case, we took away the IP67 rating. The components are gasketed from the interior and caulked from the exterior. This case is designed for the marine environment. We just don’t recommend submerging, dropping, or storing directly in water.

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